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Canned Responses Cloud

This part of the documentation relates to Canned Responses for Jira Cloud. If you are using Jira Server go to the Canned Responses for Jira Server documentation.


Visibility scopes narrow usage of the template to a particular context.

You can create templates in one of three types of scopes:

  • Personal - Visible only to the particular user. Managed by the owner.
  • Project - Visible for issues from the particular project. Managed by project administrators and project lead.
  • Global - Visible to everybody. Managed by Jira administrators.
  • Group - Visible to members any of chosen groups. 



Jira AdminProject Admin / LeadAny UserGroup member
Personal

NO ACCESS

NO ACCESS

ADMIN

N / A

Project

ADMIN

ADMIN

READ

N / A
Global

ADMIN

READ

READ

N / A
Group

NO ACCESS

NO ACCESS

N / A

ADMIN

ADMIN Can administer, view and use

READ Can view and use

NO ACCESS Only 


For example:

  • Project (Scrum) will show up only for issues from this project,
  • Personal will show for all issues but only you will be able to see it.

  • No labels

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