Canned Responses Pro for Jira is what makes commenting issues much faster and comfortable. This simple, almost lapidary name speaks for itself. Here is a time-saving tool for creating customizable, content-aware templates for comments and common responses. This simple yet powerful add-on rapidly improves your team's productivity by allowing users to re-use parts of messages effortlessly with one click. Designed with help-desks and call-centres in mind.
Yet, use cases also include small groups of users who reply to similar queries frequently.
For more information please visit plugin's page on Atlassian Marketplace. In case of any problems or inquiries, feel free to contact us at Spartez Support Portal or firstname.lastname@example.org. You may also browse our issue tracker.
Canned Responses - help desk responses for Jira.